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Payouts Policy
Requirements
Age: As per Platform User Terms (10.1.1), in order to use Dobrh, you must be at least 18 years old and have full legal capacity.
Identity & Business Verification: Your account must successfully pass our verification process. This includes validating your identity, location, and business affiliations through official government or legal documents and third-party databases.
Currency: All prices and transactions on the platform are conducted in USD ($).
Payout Process
Dobrh uses Stripe as its payout infrastructure. All earnings from completed orders are sent to your connected payout account, subject to Dobrh's payout schedule, clearance periods, and account eligibility.
Payouts are processed automatically on a bi-weekly basis, on the 14th and 28th of each month, once all requirements have been met and funds have cleared the applicable pending period.
Manual payout options may be available in certain regions and may be subject to additional processing fees.
Set Up Your Payout Method
- Go to Account Settings. and click Connect.
- Complete the onboarding and verification steps to activate your payout account.
- Once done, your status will show as Connected on your Dashboard.
If you didn't finish setup, you can go back to Account Settings at any time to pick up where you left off.
Important
- Your payout account must be fully set up and verified before any funds can be sent.
- Missing information or pending verification will delay or restrict payouts until resolved.
- Dobrh may hold or delay payouts for compliance, security, dispute handling, or policy enforcement purposes.
Eligibility
Payout availability depends on your country and whether your account meets all verification and compliance requirements.
Supported countries:
| 🇦🇺 Australia | 🇦🇹 Austria | 🇧🇪 Belgium |
| 🇧🇷 Brazil | 🇧🇬 Bulgaria | 🇨🇦 Canada |
| 🇨🇮 Côte d'Ivoire | 🇭🇷 Croatia | 🇨🇾 Cyprus |
| 🇨🇿 Czech Republic | 🇩🇰 Denmark | 🇪🇪 Estonia |
| 🇫🇮 Finland | 🇫🇷 France | 🇩🇪 Germany |
| 🇬🇭 Ghana | 🇬🇮 Gibraltar | 🇬🇷 Greece |
| 🇭🇰 Hong Kong | 🇭🇺 Hungary | 🇮🇳 India |
| 🇮🇩 Indonesia | 🇮🇪 Ireland | 🇮🇹 Italy |
| 🇯🇵 Japan | 🇰🇪 Kenya | 🇱🇻 Latvia |
| 🇱🇮 Liechtenstein | 🇱🇹 Lithuania | 🇱🇺 Luxembourg |
| 🇲🇾 Malaysia | 🇲🇹 Malta | 🇲🇽 Mexico |
| 🇳🇱 Netherlands | 🇳🇿 New Zealand | 🇳🇬 Nigeria |
| 🇳🇴 Norway | 🇵🇱 Poland | 🇵🇹 Portugal |
| 🇷🇴 Romania | 🇸🇬 Singapore | 🇸🇰 Slovakia |
| 🇸🇮 Slovenia | 🇿🇦 South Africa | 🇪🇸 Spain |
| 🇸🇪 Sweden | 🇨🇭 Switzerland | 🇹🇭 Thailand |
| 🇦🇪 United Arab Emirates | 🇬🇧 United Kingdom | 🇺🇸 United States |
If your country isn't listed, you won't be able to receive payouts.
Troubleshooting
| Issue | Solution |
|---|---|
| When are payouts processed? | Payouts are processed automatically on the 14th and 28th of each month, provided funds have cleared the pending period. |
| Is there a delay on payouts? | Yes. A 7-day clearing period applies before funds become available for payout. |
| When do funds become available? | Funds begin clearing as soon as you accept a project. |
| I can't publish a service even though my account is connected. Why? | Your payout account may have been flagged for additional verification. Go to Account Settings to check your status and complete any outstanding steps. |
| I didn't finish setting up my payout account. How do I access it again? | You can resume setup at any time from Account Settings or by visiting www.dobrh.com/stripe-onboarding. |
| My issue is still persisting. | Please contact us through the contact form. |
Tax Responsibility
You are solely responsible for determining, collecting, reporting, and paying any taxes, duties, or similar charges that apply to your use of Dobrh, including income tax, VAT, GST, or sales tax.
Your obligations will vary based on your country of residence, your customers' locations, and the nature of your services. It is your responsibility to understand and comply with all applicable tax regulations.
Dobrh does not provide tax, legal, or accounting advice and takes no responsibility for your tax compliance.
Where required by law, Dobrh may collect, report, or withhold tax-related information or amounts. Any forms or reports made available through the platform are for convenience only and do not replace your own tax obligations.
We strongly recommend consulting a qualified tax advisor to make sure you're meeting your specific obligations.