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On-time delivery, every time. Dobrh connects you with trusted Providers, offering real-time tracking and guaranteed delivery for eligible orders.
Stay in control of your inventory with reliable shipping and delivery tracking. Our delivery assurance measures help minimize uncertainty and keep you informed at every stage of the shipping process.
If an order is not delivered by the agreed-upon date, eligible Buyers can receive compensation. Some users may need to submit a claim.
Dobrh handles claims directly, ensuring a fast and hassle-free resolution.
Orders can be monitored at every stage, allowing for better inventory management and planning.
When purchasing Goods and Services, look for verified shipping providers that offer guaranteed delivery timelines to minimize delays. Shipping costs are calculated at checkout based on the selected shipping method, destination, and package weight. Buyers are responsible for all shipping fees unless otherwise stated.
All payments must be completed through our secure checkout system, ensuring payment protection and compliance with Dobrh policies.
Once payment is confirmed, you can monitor your shipment’s progress in real time. Key updates will be provided at important delivery milestones.
If an order is not delivered within the expected timeframe, Buyers can file a claim through My Orders > Order Details. Eligible claims will be processed promptly, with compensation issued accordingly.
For eligible delayed orders, partial or full compensation may be issued in the form of discounts or credits for future purchases on Dobrh.
In the event that a shipment is returned due to incorrect address information provided by the Buyer or failure to collect the item, the Buyer will be responsible for any additional shipping costs incurred to resend the item.
The risk of loss or damage to the goods passes to the Buyer upon delivery to the specified address. Dobrh is not liable for any loss, theft, or damage occurring after the goods have been delivered.
Buyers are responsible for ensuring compliance with all applicable import laws and regulations in their respective countries. Dobrh shall not be held liable for any issues arising from customs or importation of goods.