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Our Clients have always been our priority. Get to know Dobrh’s policies and guidelines for its Buyers.
Dobrh’s Buyers policy applies to all individuals and companies using the Platform to purchase services from verified Providers.
Buyers are responsible for ensuring the purchased Goods and Services align with their requirements, budget, and scope. Dobrh does not oversee service suitability.
Payments are made upfront to Dobrh, and if the service is not satisfactory, the Buyer will be refunded as per the Refund Policy.
Dobrh encourages Buyers to follow the dispute resolution process in case of any issues. Refunds are only provided once approved by the Dobrh team.
Buyers have 7 days to review the completed service as mentioned in Dobrh’s Project Guidelines. The service will automatically be finalized, accepted, and completed if there is no response from either party.
Buyers are responsible for any taxes or additional fees associated with their purchases.
To maintain a reliable and transparent experience, Dobrh has clearly outlined eligibility criteria for Buyers.
Buyers must be 18 or older to enter into any legally binding agreements, whether representing an individual or a business.
Provide up-to-date, accurate personal or business details during registration and account setup.
For smooth and error-free transactions, make sure a verified payment method is linked to the Buyer's account.
Buyers must possess any necessary licenses or permits based on local laws and regulations.
Please treat Providers with courtesy, give constructive feedback where required, and avoid inappropriate or offensive requests.
Buyers should be detailed and transparent in their communications so Providers can understand and fulfill requirements accordingly. Please note that Buyers are not permitted to contact Providers using any means other than the Dobrh Platform.
Protect personal or sensitive information by limiting private details when interacting on the Platform.
Buyers must adhere to Dobrh’s core principles, Platform policies, and community values at all times.
Get started by registering on Dobrh and creating an account. A Buyer may create a personal account or manage an account on behalf of a company that requires services from the Platform.
Explore Dobrh’s marketplace to find the right match for all projects and ventures. Buyers are responsible for ensuring the services align with their requirements.
Once you've selected a service, review the details and make an upfront payment. Dobrh securely holds the funds until the service is successfully delivered.
Review the completed service within seven days. If the service is not satisfactory, please feel free to request revisions before the agreed-upon due date for the completion of the service.
Refer to our Resolution Center to submit complaints if the project is unsatisfactory. Refunds are only issued after the dispute has been resolved completely.